Plant Shadow

FAQ

What are the steps to enroll?

Click the “Become a Member” button

A membership is not active until the initial visit and there is no charge until you decide to move forward with care. The registration process will collect all of your information and allow you to sign/acknowledge the needed forms.  It will also collect payment information but nothing will be charged until you active the membership during the initial visit.

What is Direct Primary Care?

Direct Primary Care is a rapidly growing movement designed to make medical care affordable, accessible, and most of all convenient for both doctors and patients. Tens of thousands of families across the US have discovered the benefits of this revolutionary model of care, and now it has arrived in Spokane. Just like joining a health club or yoga studio, becoming a Dr. Cranney Family Medicine member gives you exceptional access to our services, with absolutely no strings attached. Enjoy relaxed and unrushed visits with a doctor who listens to your concerns. Whether you are traveling abroad, up on the ski slopes, or at home; if you have cellphone reception you have medical care at your fingertips.

Do you “take insurance?”

No, but a better way to say this is we don’t bill insurance for any of our services provided. Your monthly fee covers these services so there is no reason to bill insurance.  By cutting out the regulations and restrictions inherent with insurance companies, we can provide unparalleled care without co-pays or unexpected medical bills. We make it simple. We never bill insurance, we never collect a co-pay, and we never send unexpected bills. If you do not have insurance, no problem! While outside labs and medications have all been pre-negotiated with outside vendors at significantly discounted prices, if you still want to use insurance and pay full price for these services, you can. We are not an insurance company. We are medical professionals providing excellent care with completely transparent pricing.

What if I need a specialist or a hospital?

In providing high quality medical care that is quick and convenient, many times we are able to prevent or reduce the need for hospitalizations and specialty referrals. If the need does arise, we will closely coordinate with any outside specialists and hospitals and keep them accountable to providing you with the best possible care. We are not affiliated with any large healthcare systems, insurance companies, or large medical corporations. Thus, we decide together who will best serve your needs. We do encourage you to carry insurance or have a plan for unexpected large medical costs.

How do appointments work?

Every appointment is scheduled with Dr. Cranney. Getting a visit scheduled is easy. Submit an appointment request online, over the phone, send us an e-mail, or even shoot us a text and we will get you scheduled at your convenience. Same day appointments can generally be accommodated.

 

 

Are there any additional costs?

Possibly. At Dr. Cranney Family Medicine, we provide everything we do for the membership fee. However, for any outside services such as labs, pathology specimens, and imaging - these do require additional cost. Fortunately, we have pre-negotiated. steep discounts with local vendors and have completely transparent pricing.  We also are able to dispense generic medications from our clinic.

Some examples:

              Service                      Hospital Price      Dr Cranney Member Price

                        CBC                                              $96                                                         $4.00

                        TSH                                               $208                                                      $8.00

                        A1C                                                $120                                                       $8.00

             Cholesterol Panel                                $165                                                       $11.00

                        PSA                                               $227                                                      $8.00

 
           Medication                   List Price              Dr Cranney Member Price 

           amlodipine 10mg #30                           $58                                                        $3.51

              tadalafil 5mg #30                                $264                                                      $5.19

           escitalopram 10mg #30                        $86                                                        $4.50

           pantoprazole 40mg #30                      $110                                                        $4.64

*Prices listed are current examples and are not guaranteed

What is the co-pay?

There is no co-pay and there never will be. Co-pays are created by insurance companies as a disincentive for seeking medical care. Instead, we provide everything we do for a single membership fee. We don’t believe in creating barriers for members seeking the care they need. After all, that is what we are here for; convenient and accessible care when you need it.

What if I need to cancel my membership?

Hopefully this never needs to happen, but if it does, we have made it easy to cancel at anytime. All we ask is that you submit your cancellation 30 days in advance. You will no longer be billed and your membership will expire. Should you choose to rejoin Dr. Cranney Family Medicine, we reserve the right to charge a re-enrollment fee.

Are prices guaranteed?

Each membership rate is good for an entire (1) year.  Current pricing is subject to change.  

Why would I purchase a membership plan when I have insurance?

There can be unique reasons to enroll with Dr. Cranney Family Medicine for each person.  

  • Patients value the care given by the physician as well as the accessibility, communication options, and individualized attention provided. In short, the price is worth it.

  • By purchasing health CARE directly through a membership model, it is typically much less. Prices for all services are known in advance. Just think, one unexpected trip to the ER would likely cost more than an entire year of membership.  

  • By pairing our membership with a high-deductible insurance plan or a health-share group plan, the monthly cost of premiums and membership are often less that a “gold” plan premium.  

Is a DPC membership insurance?

No, a membership is a way to pay for primary care services only and is NOT insurance.  A membership will not provide any payment for services outside of our office such as a specialist's office or a hospital. That being said, we can help you navigate those services and find the best pricing available.